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Terms of Service

OVERVIEW


These Terms of Service (“Terms”) govern your use of the Smart New Wave website and the purchase of products and services offered by Smart New Wave UK Ltd, a company registered in England and Wales under company number 16870434, with its registered office at 483 Green Lanes, London, N13 4BS, United Kingdom (“Smart New Wave”, “we”, “us”).

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including additional terms and policies referenced herein or linked via this website. These Terms apply to all users of the site, including but not limited to browsers, customers, merchants, vendors, and content contributors.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the Terms, then you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store shall also be subject to these Terms. You can review the latest version at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to our website. Your continued use of the website following such changes constitutes acceptance of the modified Terms.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform enabling us to sell our products and services.


SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using the Service.

You must not transmit any viruses, malware, or destructive code through the Service.

A breach of these Terms will result in immediate termination of your access to the Service.


SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment data) may be transferred unencrypted across networks and adapted to meet technical requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission from us.


SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information available on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon as your sole basis for decision-making.

We reserve the right to modify the contents of this site at any time but have no obligation to update information.


SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice.


SECTION 5 — PRODUCTS OR SERVICES

Certain products may be available exclusively online and may have limited quantities. Returns and exchanges follow our Return Policy.

We make every effort to display accurate colours and images of products, but we cannot guarantee that your device’s display will be accurate.

We may limit sales of products to any person or region and may limit quantities of items offered.

All product descriptions and pricing are subject to change without notice.


SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel quantities purchased per customer, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You must promptly update your account information as needed.


SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or liability. You use such tools at your own discretion.


SECTION 8 — THIRD-PARTY LINKS

We are not responsible for third-party content, websites, or transactions. Review third-party policies before engaging in any transactions with them.


SECTION 9 — USER COMMENTS, FEEDBACK AND SUBMISSIONS

You agree that any submissions you provide may be used by us without restriction. We may monitor or remove unlawful or inappropriate content.

You must not use a false email address or mislead us or third-parties.


SECTION 10 — PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

We may correct errors, inaccuracies, or omissions and update information without notice.


SECTION 12 — PROHIBITED USES

You are prohibited from using the site or its content for unlawful, abusive, harmful, or fraudulent purposes. We may terminate your use of the Service for violations of these Terms.


SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Your use of the Service is at your sole risk. The Service is provided “as is” and “as available”.

We are not liable for any damages arising from your use of the Service or products purchased through the Service, except where prohibited by law.


SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless Smart New Wave UK Ltd, its officers, directors, partners, employees, contractors, and service providers from claims arising from your breach of these Terms or violation of laws or third-party rights.


SECTION 15 — SEVERABILITY

If any provision of these Terms is unlawful or unenforceable, the remaining provisions will continue in effect.


SECTION 16 — TERMINATION

These Terms remain effective unless terminated by you or us. We may terminate access to the Service if you violate these Terms.


SECTION 17 — ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us regarding the Service.


SECTION 18 — GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.


SECTION 19 — CHANGES TO TERMS

You can review the most current version of the Terms at this page. Continued use of the website constitutes acceptance of any updates.

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